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What can I do if I found the shipped products are damaged?
How long will it take to process my order?
What do I do if I want to change my order?
How often are new items added?
Can I have customized products from your store?
Do I have discount in purchasing items?
How can I ensure the quality of your product?
What can I do if my items get damaged by myself?
How do I care for stainless steel jewelry?


What can I do if I found the shipped products are damaged?
Please refer to the return policy in Terms and Condition.

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How long will it take to process my order?
It usually takes 3 working days, depends on the shipping place.

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What do I do if I want to change my order?
Email us your name, your contact email address, the order number, and new changes to mk_hmy@stu.ust.hk. We will email you a confirmation of the changes as soon as they are processed. Additional cost will be incurred if the original order was already sent out. Any opened packages are subject to our return policy.

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How often are new items added?
Weekly and sometimes daily. Please visit often.

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Can I have customized products from your store?
We do not have this service right now, but we will have customized products soon.

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Do I have discount in purchasing items?
Sorry, no. We have already offer the cheapest price in town.

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How can I ensure the quality of your product?
Girl Dresser Online Store strives to provide high-quality jewelry to you! In order to achieve this goal, detailed information is supplied on every product page. To give you the clearest idea of product appearance, we endeavor to display original color images of items offered online. However, due to differences in computer settings and screen resolutions, there is a possibility that the colors of online images may differ slightly from items you receive.

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What can I do if my items get damaged by myself?
You can email us with the photo of the damaged items, we can see if we can repair for you.

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How do I care for stainless steel jewelry?
To care for our jewelry, avoid contact with harsh household chemicals. The brush finish can be maintained by brushing one-way with synthetic wool, using soap and water. Note that an excessive amount of water (i.e. immersion in water, water sports etc.) could damage our inlays and leather cords.

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Last Updated: 21 Apr 2008 21:56:43 PDT home  |  about  |  terms  |  contact
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